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Advice for exams

Listen to the teacher giving students advice for exams and do the exercises to practise and improve your listening skills. 

Instructions

Do the preparation exercise before you listen. Then do the other exercises to check your understanding.

Preparation

Advice for exams

Match the words and phrases with the definitions.

A phone call from a customer

2
Created on

A phone call from a customer

Choose and answer

1 / 6

The delivery hasn't arrived yet.

2 / 6

Andrea is having cash flow issues and needs a payment extension.

3 / 6

Andrea usually asks for an extension of the payment terms.

4 / 6

Andrea has a new order to place, even bigger than the last one.

5 / 6

Junko can extend the payment terms on the last order to 60 days.

6 / 6

Junko will send Andrea an email confirmation.

Your score is

The average score is 58%

0%

Task 2

true or false

2
Created on

A phone call from a customer

Choose and answer

1 / 6

The delivery hasn't arrived yet.

2 / 6

Andrea is having cash flow issues and needs a payment extension.

3 / 6

Andrea usually asks for an extension of the payment terms.

4 / 6

Andrea has a new order to place, even bigger than the last one.

5 / 6

Junko can extend the payment terms on the last order to 60 days.

6 / 6

Junko will send Andrea an email confirmation.

Your score is

The average score is 58%

0%

Task 3
Discussion

Do you ever do favours or make exceptions for important clients?

Task 4
Download the following pdf file to see the transcription

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